Support

Find the right help.

Choose the part of your account that needs attention. We’ll help you find the next step or take a closer look by email.

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01 Account access 02 Trading and wallet 03 Learning and colleges 04 Send us a message

Find the right help

Start with what you are trying to do.

Account access

Sign-in, verification, settings or a linked family account.

Trading and wallet

A price, order, payment, transaction or balance that needs a closer look.

Learning and colleges

Achievements, College Coins, a college listing or a preparation plan.

Safety concern

Unexpected activity, a suspicious message or a privacy question.

Before you write

Help us find the right record.

Include the email on your account, the page you were using and what happened. For a transaction, add the asset, approximate time and any reference shown in the app.

Keep private details private.We will never ask for your password, one-time code, private key or full card number in a support message.

Common questions

Quick answers before you write.

Where can I see my transactions?

Open your wallet or transaction history after signing in. An order review shows the price and fees before you confirm.

Can a student buy digital assets with real money?

No. Student accounts use virtual balances for practice trading. The server checks account eligibility before a real-money action.

Why did my College Coins change?

College Coins are linked to recognised student achievements. Open the achievement and wallet history to see the related record.

How do I report a suspicious message?

Send the message details using the form below or email support@intuitionexchange.in. Do not open links or share verification codes.

Get in touch

Send a message to support.

Choose a topic and describe what happened. We’ll reply to the email you enter.

Prefer email? support@intuitionexchange.in